Questions and Answers
How much do your cakes cost?
How do I order a cake?
We are honored you have chosen Melissa Alt Cakes to make the cake of your dreams! To proceed with ordering a cake, head over to the contact page where you can fill out the email form, or send us a direct email to email@example.com. We will get back to you as quickly as possible where we will proceed to discuss details about the cake and your event.
When should I book my cake?
It is never too early to contact us about a cake. We recommend contacting us 4-6 months in advance, some clients have even booked a year ahead. But even if you are only a couple of weeks and/or days away from your event we may still be able to fit you in, so give us a call. We have spent many days/nights making last minute cakes;)
What is your payment policy?
Once all of the details for your special cake have been discussed and the final designs have been approved, a 50% non-refundable deposit and signed contract are required to save the date. 2 weeks prior to your event, the remaining 50% is due and is non-refundable. All deposits are payable by cash, check or credit card(extra processing fee). If you order a cake within 2 weeks or less of your event, the full payment is due when the contract is signed and is non-refundable.
Where are your cake tastings/design consultations held? How much do they cost?
Melissa Alt Cakes offers delicious design consultations and we bring the tasting to you! Melissa will come meet you at your venue or favorite local coffee shop, whatever works best for you. At the consultation you will collaborate one-on-one with Melissa and she will help sketch and design the perfect cake for your special celebration. Cake tastings cost $150 or $75 if you would like to just order a cake sample box and have a phone consultation instead. Surcharges apply for cake box deliveries and second tastings.
Do you deliver?
Yes, in fact many of our unique custom cakes require our special delivery and on site set up. Delivery fees start at $50/hr and are calculated by the total distance traveled and the amount of time needed to set up the cake on location. We do offer pickup on smaller cakes if requested. We will package your cake and provide instructions to keep it secure in your car. Once a cake is out of our care it is no longer our responsibility.
Do you make smaller cakes for birthdays and other special events?
Yes we do! There is no event too small or too large for us. We believe every celebration requires a beautiful and delicious artistic cake. If you have a specific budget let us know and we will do our best to fit your needs.
I only need to serve a small number of guests but would like to have a customized tall and/or large cake, is this possible?
Yes! For tiered cakes, we offer the possibility of making some tiers real cake and others styrofoam dummies, to give the appearance of a larger cake. This is also a good option if you have a smaller budget, as the price becomes cheaper when less real cake is used. The same goes for sculpture cakes, for example we can make a large sized dog, but only make some of it cake; In other areas we use rice krispies or other food grade material covered in fondant or modeling chocolate.
Are cake tastings required to order a cake?
Not all cake orders require an in person design consultation/ tasting. Many of our cakes orders and designs are discussed through email and phone meetings. Especially for smaller cakes we do not suggest a tasting. For wedding cakes, large scale events or uniquely customized orders, we offer cake consultations.